Frequently Asked Questions
Everything you need to know about your Beauty Queens experience.
Are your products cruelty-free?
Yes, Beauty Queens Cosmetics is committed to ethical beauty. 100% of our products are cruelty-free and we do not test on animals at any stage of production.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on products that have been opened or tested.
Can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Are your products safe for sensitive skin?
While our formulas are designed to be gentle, we recommend checking the full ingredient list on each product page and performing a patch test before full application.